New Masterclass Series - "WELLNESS IN LIBRARIES" with Loida Garcia-Febo

WELLNESS IN LIBRARIES
Four Masterclasses with Loida Garcia-Febo
The Library 2.0 Mental Health and Wellness Program

OVERVIEW:

This is a professional development series supporting inclusive, resilient, and thriving library environments.

As demands on library staff grow—from digital overload to complex community needs—well-being is no longer a perk. It is essential to productivity, retention, and service excellence. This next-level wellness series builds on foundational practices by introducing forward-thinking strategies tailored for modern library environments.

Each session offers tools that foster focus, resilience, and authentic connection—helping both staff and administrators transform wellness into a shared cultural value.

WHY THIS SERIES MATTERS FOR LIBRARY WORKERS:

• Wellness must be inclusive to be effective.
  Library workers bring diverse identities, neurotypes, and cultural experiences. When wellness efforts recognize these differences, they foster a deeper sense of belonging, psychological safety, and full participation across the team. (Class 1)
• Empathy and connection are essential to service excellence.
  Transformational service cultures center emotional safety, collaboration, and human connection—within teams and with patrons. This series helps staff strengthen relationships in a digitally demanding and socially fragmented world. (Class 2)
• Resilience is a shared responsibility—before, during, and after crisis.
  Library staff often face high-stress moments with limited support. Building emotional readiness, trauma-aware communication, and thoughtful recovery protocols helps teams feel safer, stronger, and more confident in the face of uncertainty. (Class 3)
• Joy is a strategic tool for retention, renewal, and engagement. When joy, gratitude, and collective celebration are woven into daily routines, library teams feel energized, connected, and committed to their work. This session invites staff to co-create a workplace culture that uplifts and sustains. (Class 4)

OUTCOMES:

• Combat Burnout: Increased productivity through stronger focus and reduced burnout.Learn tools to manage emotional demands and stay energized.
  
• Support Everyone: Gain inclusive wellness strategies for diverse staff needs. Alignment with accessibility and community-building priorities.
• Find Balance: Reduce digital overload and reconnect with purpose. Greater staff satisfaction and retention.
• Work with Joy: Build a positive, connected team that delivers great service. Stronger service outcomes through emotionally and culturally equipped staff.

BENEFITS FOR LIBRARY AND STAFF MEMBERS:

• Practical tools to manage digital fatigue, emotional load, and crisis recovery.
• A deeper sense of inclusion, belonging, and connection with colleagues and patrons.
• Opportunities to co-create a joyful and meaningful workplace.

The individual masterclass descriptions are below the registration information.

DATES AND TIMES: Each masterclass is one hour.

• Wednesday, September 10, 1:00 - 2:00 pm US-Eastern Time: "Inclusive Wellness Practices to Strengthen Staff Culture"
• Wednesday, October 8, 1:00 - 2:00 pm US-Eastern Time: "Transformational Service Culture and Building Relationships"
• Wednesday, November 12, 1:00 - 2:00 pm US-Eastern Time: "Crisis-Ready Libraries: Emotional and Operational Resilience"
• Wednesday, December 10, 1:00 - 2:00 pm US-Eastern Time: "From Burnout to Joy: Cultivating Collective Energy and Renewal"

RECORDINGS: 

• The masterclasses will be recorded, and registered participants will have non-expiring access to the recordings.

INDIVIDUAL ORDERS:  includes any-time access to the recordings and the presentation slides and a participation certificate. If you have any question, please email admin@library20.com.

• $99/person for an individual masterclass.
• $299/person for all four masterclasses in the series.

GROUP AND ORGANIZATION ORDERS: 

• Group rates for a single masterclass are $75 per person for 3+ registrations, $65 per person for 5+ registrations, $299 for a one-time showing of the masterclass to a group, and $499 for an institutional pass (unlimited staff viewing).
• Group rates for all four masterclasses in the series are $249 per person for 3+ registrations, $599 for a one-time showing of each masterclass to a group, and $999 for an institutional pass (unlimited staff registrations and viewing).

LINK TO ORDER FORM

MASTERCLASS 1: "Inclusive Wellness Practices to Strengthen Staff Culture"
Wednesday, September 10, 1:00 - 2:00 pm US-Eastern Time

Theme: Creating a workplace where everyone can thrive

Focus Areas:

• Beyond One-Size-Fits-All: Recognizing diverse wellness needs across race, culture, disability, gender, and neurodiversity
• Universal Design for well-being: from sensory needs to religious observances
• Strategies to create psychological safety and identity-affirming environments

Why It Matters:

• Inclusive wellness practices reduce chronic stress, increase belonging, and allow every staff member to fully contribute.

Deliverable:

• Inclusion in Action Toolkit – Equity-minded wellness checklists, conversation starters, and design prompts for inclusive spaces

MASTERCLASS 2: "Transformational Service Culture and Building Relationships"
Wednesday, October 8, 1:00 - 2:00 pm US-Eastern Time

Theme: Balancing productivity, presence, and authentic relationships

Focus Areas:

• Practicing intentional, empathic service that centers belonging and emotional safety
• Designing libraries as hubs of connection to address loneliness and social fragmentation
• Strengthening coworker collaboration and meaningful public engagement across cultures and generations
• Balancing focus, empathy, and authentic connection in a digitally demanding world

Why It Matters:

• Creating a transformational service culture grounded in empathy and connection helps libraries build trust, foster belonging, and strengthen both staff collaboration and community engagement in an increasingly disconnected world.

Deliverable:

• Connection in Action Mini-Guide – Boundary-setting templates, phone-free zone strategies, and community re-connection tools

MASTERCLASS 3: "Crisis-Ready Libraries: Emotional and Operational Resilience"
Wednesday, November 12, 1:00 - 2:00 pm US-Eastern Time

Theme: Preparing for—and recovering from—what we can’t predict

Focus Areas:

• Building emotional readiness and support systems before a crisis hits
• Trauma-aware communication and psychological first aid practices
• Post-crisis recovery: How to help teams regroup, reset, and move forward
• Identifying common workplace stressors and setting responsive protocols

Why It Matters:

• Staff who feel prepared and supported are more confident, capable, and less likely to burn out when navigating high-stakes situations.

Deliverable:

• Crisis Wellness Playbook – Emotional response templates, debriefing scripts, and emergency resilience planning resources

MASTERCLASS 4: "From Burnout to Joy: Cultivating Collective Energy and Renewal"
Wednesday, December 10, 1:00 - 2:00 pm US-Eastern Time

Theme: Prioritizing joy and gratitude as organizational practices

Focus Areas:

• Moving beyond individual coping to team-based rejuvenation
• Incorporating micro-moments of joy: gratitude, humor, creative play, cultural celebration
• Designing staff spaces and routines that spark energy and emotional renewal
• Reframing rest and joy as strategic tools, not personal indulgences

Why It Matters:

• Organizations that invest in joy and play build emotionally resilient teams, reduce disengagement, and attract top talent.

Deliverable:

• Joy Lab Toolkit – Ready-to-implement ideas for energizing meetings, staff bonding, and meaningful celebration

LOIDA GARCIA-FEBO

Loida Garcia-Febo is a Puerto Rican American librarian and International Library Consultant with 25 years of experience as an expert in library services to diverse populations and human rights. President of the American Library Association 2018-2019. Garcia-Febo is worldwide known for her passion about diversity, communities, sustainability, innovation and digital transformation, library workers, library advocacy, wellness for library workers, and new librarians about which she has taught in 44 countries. In her job, she helps libraries, companies and organizations strategize programs, services and strategies in areas related to these topics and many others. Garcia-Febo has a Bachelors in Business Education, Masters in Library and Information Sciences.

Garcia-Febo has a long history of service with library associations. Highlights include- At IFLA: Governing Board 2013-2017, Co-Founder of IFLA New Professionals, two-term Member/Expert resource person of the Free Access to Information and Freedom of Expression Committee of IFLA (FAIFE), two-term member of the Continuing Professional Development and Workplace Learning Section of IFLA (CPDWL). Currently: CPDWL Advisor, Information Coordinator of the Management of Library Associations Section. Currently at ALA: Chair, IRC United Nations Subcommittee, Chair Public Awareness Committee. Recently at ALA: Chair, Status of Women in Librarianship and Chair, ALA United Nations 2030 Sustainable Development Goals Task Force developing a multi-year strategic plan for ALA. Born, raised, and educated in Puerto Rico, Garcia-Febo has advocated for libraries at the United Nations, the European Union Parliament, U.S. Congress, NY State Senate, NY City Hall, and on sidewalks and streets in various states in the U.S.

 

 

SURVEY:

 

COHORT:

UPCOMING EVENTS:

 August 7, 2025

 August 13, 2025

August 26, 2025

 

New Webinar - "YOUR BRAIN ON AI: Staying Smart in the Age of Chatbots"

YOUR BRAIN ON AI:
Staying Smart in the Age of Chatbots
An "AI Essentials" Webinar with Crystal Trice

OVERVIEW: 

A recent MIT study found that over-relying on AI writing tools like ChatGPT can reduce brain activity and memory. However, when used with intention, AI can be more than a shortcut. It can be a thinking partner, a tutor, or even a guide on the side.

In this session, you’ll learn how to use AI to ask better questions, support learning, and improve your daily work. We’ll explore a simple 20 Questions technique—adapted from a reference interview—that helps you, your patrons, or your students use AI tools to build understanding, clarify goals, and take the next step. Whether you’re helping someone at the desk or writing something new yourself, this approach encourages deeper thinking and stronger results.

LEARNING AGENDA:

• Discover how AI can support—not replace—thinking, learning, and writing.
• Practice the 20 Questions technique to guide AI interactions with purpose.
• Apply this approach to real-world situations, from daily tasks to writing support.
• Reflect on how to model thoughtful AI use for colleagues, patrons, and students.

This 60-minute online webinar is part of our "AI Essentials" Series. The recording and presentation slides will be available to all who register.

DATE: August 15, 2:00 pm to 3:00 pm US - Eastern Time

COST:

• $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES: This webinar is not a part of the Safe Library or Learning Revolution All-Access programs.

CRYSTAL TRICE

With over two decades of experience in libraries and education, Crystal Trice is passionate about helping people work together more effectively in transformative, but practical ways. As founder of Scissors & Glue, LLC, Crystal partners with libraries and schools to bring positive changes through interactive training and hands-on workshops. She is a Certified Scrum Master and has completed a Masters Degree in Library & Information Science, and a Bachelor’s Degree in Elementary Education and Psychology. She is a frequent national presenter on topics ranging from project management to conflict resolution to artificial intelligence. She currently resides near Portland, Oregon, with her extraordinary husband, fuzzy cows, goofy geese, and noisy chickens. Crystal enjoys fine-tip Sharpies, multi-colored Flair pens, blue painters tape, and as many sticky notes as she can get her hands on.

PRAISE FOR CRYSTAL: "Great information about AI. The instructor was very informative and professional." • "Crystal did a great job of keeping everyone engaged!" • "Well done. Made AI more accessible to me and less scary – Enjoyable and time well spent. Thanks!" • "Very interactive and great material!" • "Crystal was knowledgeable and paced the information really well. I am eager to share this information about AI with my colleagues." • "Wonderful presenter. New information for me and it was presented in an easy to follow format. Crystal encouraged participation in an engaging manner." • "I have created a whole list of ideas that I want/need to try. I have been very apprehensive about using AI. Now I am excited to try some new things." • "Crystal was an amazing instructor with so many practical and easy to implement ideas and strategies!"

PRAISE FOR LIBRARY 2.0 AI EVENTS: "This was excellent! I'm at the very beginning of my knowledge of ChatGPT, and I came away with much good information, and more questions (as this tech is evolving), as well as thoughts about how we can put this to use, safely. At no point did I feel this was overly simplified, yet it was still accessible for my (lack of) knowledge level. I will attend more. Thank you!!" • "This has been a terrific set of sessions. The chat has been amazing as well." • "This was informative, especially since I am new to AI and LLMs. Thank you so much!" • "Thank you! This has been helpful and I appreciate the complementary practical ai tutorials series." • "Thank you. This was informative and gave me much to think about beyond going to ChatGPT and just dabbling with questions or prompts." • "Fantastic events!" • "Very Informative!" • “The feedback from the first session has been wonderful. Personally, I really knew zero about ChatGPT and now I am intrigued and a little scared (because it looks addictive).” • “Thank you, and thank you so much for this boot camp!!! ” • “Many thanks Steve – and special thanks for this series – so helpful in our work we do with schools.” • “I wanted to express my gratitude for the first course and I am excited for the upcoming one on Friday. It's been an excellent learning opportunity, and I'm looking forward to diving deeper into AI language models.” • “Thank you!! Such a good presentation.” • “Best session I've attended in a very long time!” • “Thank you! This was great!!” • “Very helpful! Thanks” • “Thank you,this was great!” • “Fantastic, thank you - can't wait for the next sessions :)” • “Fascinating! Thank you” • “Thanks for this, very informative and thought provoking” • “Thank you for a very informative session!” • “This was great. Thank you.” • “This was a thought-provoking session! Happy to hear a recording will be available. I need to refer back to it to review/reflect on these nuggets of info! Looking fwd to the next one!” • “This is fascinating. I can't wait for the next two courses.” • “Really well done, thanks!” • “Thank you!!!! So very excited!” • “Thought provoking. Thank you.” • “Thank you! So informative and helpful.” • “Thank you for making ChatGPT so much more approachable, less intimidating” • “This was a thought-provoking session!” • “I am learning so much from your ChatGPT Bootcamp and am loving the sessions: thank you!” • “Thank you so much for such great presentations.” • “Thanks for this! Super interesting.” • “Thank you so much.. very informative and eye opening” • “Thank you for this valuable information!” • “Thank you so much. Sessions are extremely valuable.” • “Thanks! This boot camp has been a big hit so far :) ” • “This has been fantastic!” • “I cannot thank you enough for this extremely timely and informative series. You do an excellent job of organizing your information, engaging with your audience, and giving us practical takeaways.” • “This is a fantastic series and I am so grateful that you are doing this!” • “Thanks so much for these wonderful Bootcamp sessions on ChatGPT.” • “Thank you for your very thoughtful approach to the bootcamp! ” • “A note of gratitude for providing these webinars for the world! My Library colleagues and I attended your Bootcamp for Librarians and were so impressed with your content and delivery that we wanted our teachers to learn from you too!” • “Lots of useful information. Looking forward to having access to slide decks and resources to make use of in my job.” • “Thank you!” • “This was great. Lots to learn.” • “Thank you it was so beneficial.” • “It's was great. ChatGPT is new to me, so now I want to dig deeper, learn how to use it well and help my students to do so.”

 

SURVEY:

 

COHORT:

UPCOMING EVENTS:

 August 7, 2025

 August 13, 2025

August 26, 2025